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100% La Rochelle Tourist Office

Façade de l'Office de Tourisme La Rochelle
Les Conteurs
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Ideally located in the town centre, La Rochelle Agglomeration Tourist Office is open from January to December. Its travel advisers are at your service to offer personalised advice according to your needs, your budget and, above all, your requirements. Fully certified, we do everything we can to provide you with access to information under the best possible conditions and with respect for our environment.

Got a question?

Opening hours AUGUST 2022 :

Open continuously from Monday to Sunday from 9:30 am to 6:30 pm.

A telephone permanence is effective all year long at 05 46 41 14 68, from Monday to Sunday from 10 am to 6 pm.

100% at your service

At all stages of preparing your stay, we support you to make your holiday in La Rochelle a moment of relaxation and unique escape.

  • Find accommodation
  • Discover gourmet venues
  • Avoid missing out on any of the destination’s must-see attractions 
  • Practise an activity
  • Book tickets
  • Get around easily
  • Know what’s currently going on...

NB: free wifi access for visitors

Find us in La Rochelle, in our premises located just a stone's throw from the Old Port, opposite La Rochelle Aquarium. In our reception area, you’ll find all the documentation on La Rochelle and the towns in the surrounding area, not forgetting the major sites of Charente-Maritime.

brochures and maps

Ticket office and guided tours you can book online

In La Rochelle, book your tickets directly at La Rochelle Tourist Office: shows, sea trips, activities and places to visit … the perfect way to save time while making the most of the great deals and sound advice of our travel advisers! 

At any time of year, check out our programme of guided or animated tours online. Our team of professional guides is committed to sharing with you all the secrets great and small that abound in La Rochelle and its surrounding villages.

the Tourist Office’s guided tours

 

Visite guidée LR se dévoile
Fred Le Lan

Local souvenir shop

Crafts, local products, books, posters, souvenirs in the colours of the city... our shop with its made in La Rochelle and regional products (Nouvelle-Aquitaine) is accessible during the opening hours of La Rochelle Tourist Office.

Découvrir la boutique de l’Office de Tourisme

Boutique Office de Tourisme de La Rochelle
Sophie Nogues

Our 100% quality commitment

Classified Category 1, La Rochelle Agglomeration Tourist Office is committed to maintaining its labels and certifications to ensure a quality welcome and service.

The accessibility prize: in the category "Tourist Offices - Tourist Information", the La Rochelle Office won the Tourisme Accessible 2022 trophy. The award was presented by ADN Tourisme to Nicolas Martin in Lyon (Handica Exhibition) on June 1st. What won over the jury: A reception desk adapted to wheelchair users, accessible display units with brochures classified by theme, and tactile tablets make up a set perfectly adapted to all audiences.


Labellisé Tourisme et Handicap Label Tourisme et Handicap

Tourism and Disability label

Our Tourist Office is able to welcome all types of disabled people and has obtained the "Tourism and Disability" mark for 4 types of disability: 

  • Motor disability
  • Mental disability
  • Auditory sensory disability
  • Visual disability

 

 

Accueil Vélo LabelLabel accueil vélo

La Rochelle Tourist Office was awarded the Accueil Vélo label in 2018 for the services it offers to cyclists.

 

Marque Qualité Tourisme™(Tourism Quality Mark)Qualité tourisme

Qualité Tourisme™ is a mark that rewards the most committed establishments in terms of hospitality, communication, partnerships and marketing quality. It’s aimed at the entire tourist reception chain and supports visitors throughout their stay. More information about Qualité Tourisme.

Qualité Tourisme™ (providing quality tourism) is its promise:

  • a warm welcome and attentive staff
  • knowledge of foreign languages
  • personalised services
  • clear, precise information
  • clean and comfortable, guaranteed
  • discovering a destination
  • consideration of feedback

Our 100% sustainable commitment

La Rochelle Tourism is committed to the challenges of sustainable development and the imperative need to consider future generations. As a major tourist player in the region, carrying out public service delegation missions, and to respond to a sustainable community strategy, including the La Rochelle Region Zero Carbon programme, we have chosen to take a responsible, sustainable approach within a policy of continuous improvement, combining Quality and the Environment.

To do this, the Tourist Office is committed to an environmental approach linked to its activities: optimal facilities management, guaranteeing the sustainability of buildings and equipment, analysis of energy consumption, sorting and recovery of waste, developing soft mobility, choosing local service providers who guarantee a sustainable policy.

All the brochures published by the Tourist Office are produced certified PEFC and IMPRIM'VERT.

Find out more about the La Rochelle Region Zero Carbon programme

 

 

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